HSBC seeking experienced CCSS Representative | Freshers And Experienced Both can apply

If you are searching for a role in which you may make a real difference and depart an extended-lasting influence, HSBC is the location for you. Join one of the international vital banking and monetary services groups and discover how valued you may in reality be. With operations in over sixty nations and territories, HSBC is devoted to allowing groups to thrive, economies to prosper, and assisting human beings to gain their aspirations.

• Job Title: Contact Centre Shared Services Representative
• Company: HSBC
• Degree: High School Diploma or equivalent
• Location: Across India
• Experience: Freshers/Experienced candidates
• Employment Type: Full-Time
• Salary: ₹1.8 Lakhs to ₹6.2 Lakhs per year

HSBC seeking experienced CCSS Representative a dynamic and professional professional to enroll in our institution as a Contact Centre Shared Services (CCSS) Representative.

Key Responsibilities

Deliver High-Quality Service: Provide splendid customer service over the phone with a focal point on first-contact choice and excessive levels of client pleasure.

Understand Complex Customer Needs: Analyze and interpret complicated customer queries to discover their requirements and endorse applicable products, offerings, or answers.

Adapt to Varied Customer Needs: Recognize numerous stages of customer experience and adapt assist strategies therefore making certain a custom-designed method.

Drive Timely Resolution: Ensure quick turnaround on patron problems at the same time as preserving HSBC’s tremendous standards in all patron interactions.

What We’re Looking For

We are searching for oldsters who can be captivated by customer service and have the electricity to excel in excessive-quantity touch center surroundings. While banking and speaking to center revel are useful, they are no longer compulsory—what subjects most is a consumer-first mindset and a willingness to expand and adapt.

Educational Qualifications: Minimum of a High School Diploma or equivalent; applicants have to meet the prison walking age.

Proficiency in English: Strong verbal and written English verbal exchange abilities, with well-typing-lent-to-file interactions because it must be.

Flexible Availability: Must be open to going for walks in flexible, rotating shifts, together with weekends or holidays, as constant with business organization requirements.

Customer-Centric Mindset: A sturdy desire to offer awesome company with staying power, empathy, and professionalism.

Why Join HSBC?

Continuous Professional Development: We offer training and increase possibilities that will help you decorate your profession and boom new skills.

Flexible Working Arrangements: We provide opportunities for flexible scheduling to guide artwork-lifestyles balance.

Global Opportunities: As part of a global organization, you’ll advantage of exposure to international splendid practices and feature the danger to the growth of your profession on an international scale.

Make an Impact with HSBC

This is your threat to enroll in a globally identified monetary organization that values excellence, teamwork, and client pleasure. If you’re enthusiastic about assisting clients, have sturdy conversation abilities, and thrive in a dynamic environment, this is the perfect characteristic for you.

Take the next step in your career and grow to be a valued member of the HSBC family. Your efforts will right now contribute to supporting customers to satisfy their financial desires at the same time as building a satisfying, lengthy-term career for yourself.

How to Apply

1. Click “Apply Now” at the venture listing.
2. Redirect to our profession portal or companion internet page.
3. Complete and put up the application form.
4. Check your e-mail for affirmation and further commands.

Click Here To Apply Online

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