October 1, 2024
By jyoti kumari
346
Jobs

Genpact Hiring Virtual Drive for Voice Process Job | Apply Now

Genpact Hiring Virtual Drive for the Voice Process role, offering a high-quality opportunity for freshers and skilled applicants. Ideal applicants ought to have sturdy communique abilities, proficiency in English, and the ability to handle client queries successfully. This role involves handling inbound and outbound calls, resolving customer worries, and ensuring fantastic service. If you are looking for a dynamic work environment with growth possibilities, this is the proper shape for you. Join Genpact’s crew and take your career to the subsequent stage. Apply now to be a part of a main international expert services firm.

Voice Process Role Details

Company: Genpact
Role: Voice Process
Location: Hyderabad
Qualification: B.Com in Commerce, Any Graduate
Employment Type: Full-Time
Salary Range: Not Disclosed.
Experience: 0-1 years

Genpact Hiring Virtual Drive for Voice Process Job Description:

Genpact is hiring for its Virtual Drive inside the Voice Process function. The process calls for tremendous verbal exchange competencies, coping with inbound and outbound client calls, resolving queries, and offering awesome customer support. Candidates ought to be proficient in English, have true problem-solving abilities, and possess a patron-centered attitude. This role gives you a fantastic opportunity to work in a fast-paced environment and broaden your profession in customer support with a leading international company.

Responsibilities

Making collection calls to the customers, emailing/faxing invoices, or getting hard copies mailed out to customers as per their requests.
Identify and rectify unidentified cash and manage the end-to-end process of Cash applications.
Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
Follow up on customer/internal disputes, and customer questions and work between departments to get a resolution.
Reconcile orders to match customer books, including validating credits or debits and sending them to customers for collection or refund.

Minimum Qualifications

Graduation
Strong English language skills (verbal and written)
Candidate should be comfortable with working from the Office and US Shift (Night Shift).

Benefits at Genpact:-

Here are a few benefits supplied through Genpact:

Competitive Salary: Genpact gives attractive compensation applications that are aligned with agency standards.
Health and Wellness Programs: Employees have get right of entry to to finish clinical medical insurance, well-being programs, and fitness tasks to sell bodily and intellectual properties.
Career Development Opportunities: Genpact invests in employee boom through training packages, mentorship, and possibilities for development.
Work-Life Balance: The business enterprise encourages a wholesome paintings-lifestyles balance with flexible paintings preparations and paid time off.
Employee Recognition Programs: Genpact acknowledges and rewards employees for their contributions and achievements.

Genpact Recruitment Process 2024:

The Genpact recruitment system for 2024 normally includes online software accompanied by a screening assessment. Candidates can also take part in digital interviews, along with HR and technical rounds, to evaluate abilities and cultural suits. Successful candidates receive activity gives, along with info on onboarding and training.

Genpact Hiring Virtual Drive for Voice Process Job

About the Company Genpact is a worldwide professional services corporation that gives you digital transformation with the aid of combining technology, records, and domain know-how. Founded in 1997, it focuses on helping businesses decorate operational efficiency and power innovation throughout diverse industries, such as finance, healthcare, and production, making it a pacesetter in commercial enterprise system control.

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