HCLTech Walk In Chat Support And Ad Operations Job| In Hyderabad

HCLTech Walk In Chat Support And Ad Operations positions in Hyderabad. Candidates with strong communication skills and an ardor for customer support are recommended to wait. This opportunity gives me a chance to sign up for a leading IT offerings company and contribute to dynamic projects in a collaborative environment. Bring your resume and put it together for the interview website.

• Position: Walk In Chat Support And Ad Operations 
• Salary: Not Disclosed
• Location: Hyderabad 
• Company: HCLTech
• Qualifications: Graduate 
• Experience: 0 – 5 years
• Job Type: Walk-In Drive

Interview Details:

Date and Time: 10:00 AM – 5:00 PM 26th October 2024

Venue: Advance Business Hub, An Ascendas IT Park, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana 500081

Contact Person: Ashish Durgapal

ABOUT HCLTECH

HCLTech is a global-era employer that focuses on IT offerings and answers. Founded in 1976 and founded in Noida, India, it operates in over 50 international locations and employs lots of experts. The organization offers an extensive range of services, along with software program improvement, infrastructure management, engineering services, and business method outsourcing. HCLTech is thought for its innovation in areas including cloud computing, AI, and cybersecurity, catering to diverse industries like healthcare, finance, and production. 

With robust attention to patron-centric answers, HCLTech collaborates with clients to power virtual transformation and beautify operational efficiency. The company is also committed to sustainability and corporate social responsibility, aiming to create a superb effect on society and the environment. HCLTech’s determination to excellence and flexibility positions it as a key player in the global IT panorama.

Job Description: Walk In Chat Support And Ad Operations 

Position Overview: We are on the lookout for dynamic and triggered individuals to join our Chat Support and Ad Operations crew. This position is proper for applicants who thrive in fast-paced surroundings and have a passion for customer support and virtual advertising. As a member of our crew, you will play a crucial function in delivering incredible resources to our clients while dealing with marketing operations correctly.

Key Responsibilities:

Chat Support:

• Provide real-time support to customers via chat channels, addressing inquiries, resolving problems, and making sure a great patron enjoys.
• Maintain an expert and best demeanor at the same time as speaking with clients to recognize their wishes and offer suitable solutions.
• Document interactions and comments to beautify service fine and turn out to be privy to areas for improvement.

Ad Operations:

• Assist in the execution and management of digital marketing campaigns throughout severa structures.
• Monitor ad normal overall performance metrics, observe statistics, and generate opinions to assess marketing campaign effectiveness and optimize normal overall performance.
• Collaborate with pass-beneficial groups, which include income, advertising and marketing and advertising and marketing, and technical assistance, to ensure seamless execution of ad operations.

Client Relationship Management:

• Build and keep robust relationships with customers, performing as a liaison between customers and internal groups to facilitate conversation and treatment of problems.
• Proactively pick out opportunities to enhance client pride and force engagement through tailor-made answers.

Training and Development:

• Participate in ongoing schooling to live up to date on enterprise dispositions, devices, and excellent practices related to chat guide and advert operations.
• Share information and insights with team individuals to foster collaborative studying surroundings.

Qualifications:

• Education: Bachelor’s diploma in any subject; a history in advertising or communications is a plus.
• Experience: Previous enjoyment in customer service, chat help, or virtual advertising is preferred however now not obligatory.

Skills:

1. Excellent verbal and written verbal exchange abilties.
2. Strong hassle-fixing abilities and a purchaser-centric technique.
3. Familiarity with virtual advertising and advertising and marketing standards and advertising systems (Google Ads, Facebook Ads, and so on.) is an advantage.
4. Proficient in the usage of CRM and chat manual software program applications.

Personal Attributes:

• Ability to work independently and as a part of a team.
• Strong hobby to element and organizational capabilities.

What We Offer:

• Competitive revenue and standard performance-based total incentives.
• Opportunities for professional boom and improvement.
• A collaborative painting environment that fosters innovation and teamwork.
• Comprehensive benefits bundle which includes scientific medical health insurance, retirement plans, and paid time off.

How to Apply:

Interested candidates are invited to attend our stroll-in pressure. Please deliver your up-to-date resume and a legitimate ID. For similar inquiries, contact [Insert Contact Information].

Apply Now

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