ICICI Bank Hiring E-Relationship Manager Job| Best Opportunities

• Job Title: ICICI Bank Hiring E-Relationship Manager
• Company: ICICI Bank
• Salary: INR 3-4/- LPA
• Degree: Any Graduate Can Apply
• Job Type: Full Time
• Job Location: Mumbai, Indore, Delhi/NCR
• Experience: Freshers/Experienced Both Eligible

About ICICI Bank:

ICICI Bank, one of every of India’s main private quarter banks, is concept for its dynamic banking solutions, consumer-centric method, and innovation in monetary services. The economic group has been at the leading edge of virtual transformation, offering a huge variety of monetary products and services to its clients.

As part of its willpower to offer high-quality customer service and leverage technology, ICICI Bank is developing its team and is currently hiring for the placement of an e-relationship Manager.

Job Summary: E-Relationship Manager

The E-Relationship Manager is a key function inner ICICI Bank, responsible for handling and improving the banking relationship with a select group of clients via digital channels.

The role consists of supplying custom-designed monetary solutions, presenting a superior client experience, and ensuring the seamless shipping of banking services through online and cellular systems.

The E-Relationship Manager will act as a relied-on representative to clients, helping them navigate the monetary institution’s digital services at the same time as meeting their financial needs.

Key Responsibilities: E-Relationship Manager

1. Customer Relationship Management:

• Build and preserve robust relationships with a portfolio of immoderate-net-worth and mass-rich clients.
• Proactively reach out to clients via mobile phone, e-mail, and video calls to offer economic advice and address any queries or troubles.
• Ensure client pride by resolving problems immediately and efficiently.

2. Digital Banking Advisory:

• Educate clients on the economic organization’s digital systems, at the side of Internet banking, mobile banking apps, and different online services.
• Assist clients in navigating digital channels and inspire the adoption of online banking for transactions and offerings.
• Provide steering on using virtual equipment to enhance the customer’s banking revel in.

3. Sales and Cross-Selling:

• Identify possibilities to transport-sell and up-promote banking products collectively with loans, credit score rating rating gambling playing cards, investment products, and coverage.
• Achieve income goals through promoting suitable economic merchandise to customers based on their profiles and desires.

4. Portfolio Management:

• Monitor and manage the assigned client portfolio to make certain ordinary engagement and sales era.
• Track purchaser interest, transaction styles, and feedback to optimize the connection and enhance provider transport.
• Regularly evaluate and replace the purchaser’s profile and economic data to maintain accuracy.

5. Compliance and Risk Management:

• Ensure all customer interactions and transactions follow the monetary institution’s suggestions and regulatory requirements.
• Maintain correct facts of customer communications and transactions for audit and compliance abilties.
• Identify and file any suspicious sports or potential risks associated with consumer money owed.

Qualifications and Skills: E-Relationship Manager

1. Educational Qualification: A bachelor’s diploma in any problem. A degree in finance, economics, or industrial company management is desired.
2. Experience: 2-4 years of experience in banking, monetary offerings, or an associated place. Experience in relationship manipulation or income roles is awesome.
3. Digital Proficiency: Familiarity with digital banking platforms and a strong know-how of online financial services.
4. Communication Skills: Excellent verbal and written communication abilities in English and the local language.
5. Customer-Centric Approach: A ardor for handing over top-notch customer service and building lasting relationships.
6. Sales Acumen: Strong income and negotiation talents with a song file of assembly or exceeding objectives.
7. Analytical Skills: Ability to analyze consumer records and provide insights-pushed economic advice.

Why Join ICICI Bank E-Relationship Manager?

ICICI Bank offers dynamic and supportive painting surroundings that encourage innovation, increase, and expert development. As an E-Relationship Manager, you will have the opportunity to paint with modern virtual equipment,

engage with a large purchaser base, and make contributions to the monetary institution’s undertaking of providing worldwide beauty banking offerings. ICICI Bank also affords aggressive compensation, standard performance-based incentives, and a complete benefits package deal.

How To Apply for E-Relationship Manager?

Interested applicants are invited to use online via the ICICI Bank careers portal. Shortlisted applicants might be contacted for a digital interview, observed through the way of a series of exams.

Successful applicants may be furnished the placement and go through primarily based onboarding software to familiarize themselves with the bank’s processes and digital systems.

Click Here To Apply Online

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