Paytm Walk in Interview in Bengaluru | Any Graduate | Apply
Paytm Walk in Interview in Bengaluru is hiring for Operations Support – Other in Bengaluru. Open to graduates with 1-6 years of experience, this full-time role includes dealing with ticketing, refunds, re-issuance, and customer queries within the travel area. Proficiency in GDS structures (Galileo, Amadeus) andan understanding of domestic/global journeys are required. The position operates in a 24/6 rotational shift setup, thatspecializese in turning in superb customer support and reaching overall performance metrics in a dynamic, supportive environment.
- Role: Operations Support – Other
- Location: Bengaluru
- Company: Paytm
- Salary: Not Disclosed
- Qualifications: Any Graduate
- Experience: 1 – 6 years
- Job Type: Full Time
Paytm Walk in Interview in Bengaluru Details:
Time and Venue
6th December, 9.30 AM – 5.30 PM
Paytm, NO 8 and 8/2, The Hub, 2nd Floor, Sarjapur Main Road, Varthur Hobli Ambalipura Village, Bangalore, 560102
About Paytm:
Paytm is India’s leading price gateway presenting seamless cell payments through cards, bank money owed, and digital credit. A pioneer in QR-based bills, it serves over 7 million merchants. Paytm Payments Bank, it targets to offer monetary services to underserved Indians. Backed by using SoftBank, Alibaba, and others, Paytm fosters an revolutionary, open paintings tradition to pressure increase and inclusivity.
Paytm Walk in Interview in Bengaluru Job Description:
The Operations Support – Other function at Paytm specializes in handing over excellent tour experiences for B2C customers. Responsibilities encompass ticketing, refunds, reissuance the usage of GDS systems (Galileo, Amadeus), and resolving tour queries. This function entails rotational shifts, mentoring crew participants, and preserving customer delight (CSAT) while reaching productivity goals. Ideal for professionals with journey industry expertise searching for increase in a dynamic, purchaser-targeted environment.
Key Responsibilities:
- Work in a 24/6 operational setup with rotational shifts.
- Handle ticketing, refunds, and reissuance duties the usage of GDS structures (Galileo and Amadeus).
- Manage home and global travel requirements, particularly for Low-Cost Carriers (LCC).
- Provide appropriate resolutions to purchaser queries.
- Ensure high client pride (CSAT) and meet productiveness KPIs.
- Mentor and instruct junior crew individuals while required.
- Handle Freshdesk tickets and escalations associated with refunds, reissues, and bookings.
Skills and Qualifications:
Technical Skills:
- Expertise in GDS structures (Galileo and Amadeus).
- Proficient in fare regulations, ticketing, refunds, and reissuance to avoid ADMs.
Experience:
- 1-3 years within the journey industry or as a tour representative.
- Communication:Strong verbal and written communique talents.
Other Skills:
- Tech-savvy with the potential to research and whole tactics efficiently.
- Adaptable, goal-driven, and inspired to study.
Key Skills: GDS information, ticketing, refunds, PNR, and skillability in equipment like Galileo and Amadeus.
Superpowers for Success:
- In-depth know-how of ticketing and travel approaches.
- Customer-first mindset with a service-oriented approach.
- Problem-fixing abilities and attention to element.
- Ability to thrive in a fast-paced, dynamic surroundings.
Why Join Paytm Travel?
- Flexible running options for work-lifestyles stability.
- Opportunities for expert growth in a diverse and inclusive place of business.
- Supportive paintings way of life that encourages innovation and collaboration.
- Fun and tasty work environment.
Benefits of Working at Paytm:
- Flexible Work Options: Supports work-life stability with adaptable schedules.
- Career Growth: Opportunities to advance in a various, inclusive workplace.
- Supportive Culture: Collaborative and open surroundings for concept sharing.
- Skill Development: Learn from professionals and grow professionally.
- Exciting Work: Fun, dynamic, and progressive projects.
- Recognition: Work with a depended on, leading emblem in FinTech and travel.
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