Service Engineer Work From Home Job at Philips | New Vacancy
Work From Home Job at Philips: Philips is seeking a Service Engineer for a work-from-home position. The role involves providing technical support, troubleshooting issues, and ensuring consumer pride. Candidates ought to possess sturdy problem-solving skills, outstanding communication talents, and a history in electronics or engineering. Experience with Philips products is a plus. Join us to make a difference!
- Job Title: Remote Service Engineer
- Company: Philips
- Location: Bengaluru, Karnataka
- Employment Type: Full-time
- Salary: Not Disclosed
About Company:
Philips is a global health-era agency centered on improving humans’s lives via significant innovation. With a dedication to sustainability and well-being, Philips offers a wide range of merchandise and solutions in healthcare, personal fitness, and lights. Founded in 1891 and situated within the Netherlands, the employer operates in over 100 countries. Philips emphasizes collaboration and innovation, striving to create technology that decorates patient care, sells healthier existence, and improves ordinary well-being in communities.
Job Description: Work From Home Job at Philips
As a Remote Service Engineer at Philips, you’ll be a part of the EDI-SSD Operations crew, chargeable for proactively tracking the Philips PACS (Picture Archiving and Communication System) installation base. This role includes offering guide services to customers by leveraging your technical knowledge in analyzing and troubleshooting various hardware and software troubles remotely.
Key Responsibilities:
Proactive Monitoring: Continuously screen the Philips PACS deploy base to identify capacity problems earlier than they strengthen.
Customer Support: Build robust partnerships with quit clients, making sure their desires are understood and addressed efficaciously.
Problem Escalation: Utilize a carrier-orientated mindset to control trouble escalations efficiently and effectively.
Technical Analysis: Analyze and troubleshoot numerous hardware components (compute, storage, network) and alertness troubles remotely.
Operating Systems Troubleshooting: Address and remedy running systems problems speedy and successfully.
Technical Skills Required:
Operating Systems: Proficient in troubleshooting patron/server working structures, together with expertise in document structures (NTFS) and Microsoft Message Queuing.
Virtualization Technologies: Familiarity with the industry-preferred virtualization era, which includes VMware and Microsoft Hyper-V, which includes configuration and management of VMware ESXi.
Remote Tools Usage: Experience the use of remote gear like RDP/Terminal Services and VNC for effective troubleshooting.
Imaging Software: Knowledge of imaging software programs for device configuration and deployment.
Database Management: Good expertise in MS SQL, such as configuration and troubleshooting.
Compute and Storage: Knowledge of computing hardware setup, configuration, and maintenance methodologies, with experience in IBM, DELL, and HP structures.
Server Administration: Experience in server administration responsibilities, together with RAM, HDD, and firmware improvements.
Networking Fundamentals: Understanding of LAN/WAN concepts, TCP/IP, Microsoft Active Directory, DNS, and DHCP offerings.
PACS and HL7 Knowledge: Basic working understanding of PACS and HL7 in a hospital environment.
Qualifications and Skills:
Communication Skills: Excellent communique abilities, which include energetic listening and comprehension, with the ability to prepare clear written communications.
Analytical Skills: Strong analytical and troubleshooting talents to quick pick out and remedy technical issues.
Customer-Focused Mindset: Demonstrated potential to construct relationships with clients and understand their unique desires.
Adaptability: Awareness of the cutting-edge technical and organizational traits and their relevance to the enterprise panorama.
Benefits at Philips:
Comprehensive Health Insurance: Employees get hold of medical, dental, and vision insurance to ensure their fitness and that of their households.
Flexible Work Arrangements: Philips promotes work-life balance via far-off painting alternatives and flexible hours.
Career Development: The organization invests in education and improvement packages, encouraging continuous learning and development.
Employee Discounts: Philips offers discounts on numerous services and products, improving the general employee experience.
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