Tech Mahindra Fresher Walk in For Customer Support Representative |New Vacancy
- Tech Mahindra Fresher Walk–in
- Company: Tech Mahindra
- Job Location: Office Work
- Salary: Upto 2. 75 LPA
- Degree: Any Graduate
- Job Type: Full-time
- Experience Level: Freshers
Company Overview Tech Mahindra Fresher Walk in
Tech Mahindra is a leading worldwide company of IT and business process outsourcing services, turning in modern generation-driven solutions. Part of the Mahindra Group, the company operates across ninety+ nations, serving customers in industries inclusive of telecommunications, healthcare, banking, and retail. Known for its employee-pleasant lifestyle, Tech Mahindra fosters collaborative surroundings where individuals can grow and make a contribution to transformative initiatives.
Job Overview Tech Mahindra Fresher Walk in
Tech Mahindra is carrying out a walk-in recruitment force for freshers to sign up as Customer Support Representatives. This position includes dealing with purchaser inquiries, resolving complaints, and handing over an extremely good consumer experience. Ideal for candidates with sturdy verbal exchange capabilities, this role gives a wonderful opportunity to kickstart a profession in customer service with a globally renowned business enterprise.
Key Responsibilities Tech Mahindra Fresher Walk in
Customer Interaction:
- Handle inbound and outbound calls to assist customers with their queries.
- Provide correct and timely resolutions to issues related to products or services.
Complaint Resolution:
- Address customer court cases empathetically and increase unresolved instances to the ideal branch.
- Follow up with customers to make certain pleasure and problem resolution.
Service Delivery:
- Maintain high ranges of professionalism and adhere to company protocols at some stage in interactions.
- Offer customized tips to enhance purchaser pleasure.
Documentation:
- Record name info, purchaser remarks, and difficulty resolutions within the device.
- Prepare everyday or weekly reports summarizing overall performance and key demanding situations.
Collaboration:
- Coordinate with inner groups to cope with complicated queries.
- Share consumer insights to improve tactics and services.
Required Skills and Qualifications Tech Mahindra Fresher Walk in
Education:
- Minimum qualification: High School Diploma or Bachelor’s degree in any area.
Skills:
- Strong verbal and written communication abilties in English (extra languages are a plus).
- Basic computer skillability, which includes MS Office equipment and CRM structures.
- Problem-solving abilties and the ability to address tough conversations.
- Multitasking competencies and attention to detail.
Other Requirements:
- Willingness to paintings in shifts, which include weekends and vacations.
- Freshers are welcome, and at the same time as previous revel in customer support is a bonus.
Why Join Tech Mahindra Fresher Walk in?
- Global Exposure: Work in a numerous, multicultural environment with possibilities for mastering and increasing.
- Comprehensive Training: Benefit from structured onboarding and schooling programs to expand enterprise-precise capabilities.
- Career Advancement: Opportunities to transition into roles like Team Lead, Quality Analyst, or Operations Manager.
- Employee-Centric Culture: Experience a supportive place of work that values worker well-being and innovation.
- Attractive Perks: Enjoy competitive income packages, fitness blessings, and performance incentives.
- Dynamic Work Environment: Engage with cutting-edge technologies and a dynamic customer base.
How to Apply for Tech Mahindra Fresher Walk In
Prepare Your Resume:
- Highlight your conversation competencies, academic history, and any consumer-dealing with revel in.
- Include information on internships, if relevant, to reinforce your profile.
Check Walk-In Details:
- Visit Tech Mahindra’s careers page or task portals for the stroll-in date, time, and venue statistics.
Documents to Carry:
- Updated resume.
- Government-issued ID evidence.
- Copies of instructional certificates.
- Passport-sized photographs.
Research and Practice:
- Familiarize yourself with Tech Mahindra’s offerings and current achievements.
- Prepare for interview questions focusing on conversation skills, hassle-solving, and customer service scenarios.
Attend the Walk-In:
- Arrive at the venue on time, wear formal apparel, and show professionalism during the process.
Selection Process:
- Aptitude Test: Assess your logical reasoning, English talent, and simple problem-solving talents.
- Voice/Roleplay Round: Evaluate your conversation competencies and capacity to deal with client interactions.
- HR Round: Discuss your professional aspirations, strengths, and availability for shifts.
Post-Selection:
- If selected, entire the onboarding formalities and get ahold of schooling to prepare for the function.
Start your profession with Tech Mahindra and turn out to be part of a group committed to turning in world-class consumer studies. Take the first step and apply nowadays!
Apply Now:– Click Here
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